Terms of service

 

Terms of Service — Up In Smoke Co.™

Last updated: 04/28/26

Welcome to Up In Smoke Co.™ By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read them carefully before purchasing or using anything from our store.

1. General

Up In Smoke Co.™ operates this website and sells smoke-related accessories and lifestyle goods. We reserve the right to update, change, or replace any part of these terms at any time. Continued use of the site means you accept the updated terms.

2. Eligibility

You must be 21 years or older to purchase from this site.
All products sold by Up In Smoke Co.™ are intended for legal tobacco use only.
Up In Smoke Co. does not sell tobacco, nicotine, cannabis, or controlled substances.

3. Accuracy of Information

We do our best to provide accurate product descriptions, pricing, and availability. However:

  • Products may appear slightly different in real life
  • Pricing errors may occur
  • Stock levels may change without notice

We reserve the right to correct errors or cancel orders when needed.

4. Orders & Payment

By placing an order, you agree to:

  • Provide accurate shipping and billing information
  • Pay all costs associated with your order
  • Not attempt to resell our products without permission

We reserve the right to refuse or cancel any order for any reason, including fraud suspicion or policy violations.

5. Shipping & Delivery

Shipping estimates are provided at checkout but are not guaranteed. Delays can occur due to carriers, weather, holidays, or other factors outside our control.

Once the carrier scans the package, it becomes their responsibility.

If your order is lost, damaged, or delayed, contact us — we’ll help resolve it based on our Shipping and Refund Policies.

6. Returns & Refunds

Our full refund policy is available on the Refund Policy page.

In summary:

  • We accept returns on unused items in original condition
  • Used smoking accessories cannot be returned
  • Damaged items must be reported within 7 days
  • Refunds are issued to the original payment method

7. Prohibited Uses

You agree not to use our site or products for:

  • Any illegal or unauthorized purpose
  • Reselling without permission
  • Unauthorized data scraping or hacking
  • Harassment, abuse, or harmful behavior toward our team

Violations may result in account termination or order cancellation. 

8. Intellectual Property

All logos, designs, characters (including Ras), branding elements, product mockups, and custom artwork are the property of Up In Smoke Co.

You may not reproduce, distribute, or use our graphics or branding without written permission.

9. Third-Party Tools & Services

We may use third-party services for payments, analytics, shipping, and marketing. By using our site, you accept their policies as well.

Example services may include: Shopify, Shop Pay, PayPal, USPS, UPS, Google Analytics, and others.

10. Limitation of Liability

Up In Smoke Co.™ is not liable for:

  • Indirect, incidental, or consequential damages
  • Delays in shipping
  • Carrier errors
  • Customer misuse of products

Our total liability is limited to the amount you paid for your order.

11. Governing Law

These terms are governed by the laws of the State of North Dakota (your business base). Any disputes will be handled in state or federal courts located in ND.

12. Contact Information

If you have questions about these Terms of Service, contact us:

Up In Smoke Co. LLC 

19 8th Street South PMB 564 

Fargo, ND 58103 

Phone: (701) 707-9106

Email: contact@upinsmokeco.com