Privacy policy

 

Privacy Policy — Up In Smoke Co.™

Last updated: 04/28/26

Up In Smoke Co.™ (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our site, you agree to the practices described in this policy.


1. Information We Collect

We collect the following types of information when you interact with our website:

A. Personal Information

When you make a purchase or fill out a form, we may collect:

Name

Email

Phone number (if provided)

Shipping and billing address

Payment information (handled securely by the processor—not stored by us)

B. Device Information

Automatically collected through cookies, including:

IP address

Browser type

Operating system

Pages visited

Time spent on pages

Referring links

C. Order Information

When you make a purchase, Shopify stores:

Items purchased

Order value

Transaction details

D. Marketing Information

If you join our email or SMS list:

Email address

Phone number

Interaction data (opened emails, link clicks, etc.)


2. How We Use Your Information

We use your information to:

Process and deliver orders

Provide customer support

Send order updates

Offer promotions, drops, and product announcements

Improve website performance

Prevent fraud and protect our store

Personalize your shopping experience

We do not sell or rent your personal information.


3. Shopify & Third-Party Services

Our store is hosted on Shopify, which securely manages:

Payment processing

Order management

Data storage

Fraud protection

Shopify may share your data with trusted processors like:

Stripe / Shopify Payments

PayPal

USPS / UPS / carriers

Google Analytics

Klaviyo (if you use it for email/SMS later)

Each third-party provider has its own privacy policy.

We encourage you to review their policies as well.


4. Cookies

We use cookies to:

Keep your cart items saved

Improve load speed

Track site usage

Personalize product recommendations

Prevent fraud

You can disable cookies in your browser settings, but the site may not function fully.


5. Marketing Communications

If you opt in to emails or SMS:

We may send promotions, drops, sales, and product updates

You can unsubscribe at ANY time

SMS rates apply depending on your carrier

We never spam.


6. Age Verification

You must be 21+ (or the legal age in your state) to purchase from Up In Smoke Co.

We do not knowingly collect information from anyone under 21.


7. Data Retention

We retain your information:

For as long as needed to provide services

To comply with legal obligations

To resolve disputes

To enforce our Terms of Service

You may request deletion at any time.


8. Your Rights

Depending on your location, you may request:

Access to your data

Corrections or updates

Deletion of your data

Copies of your information

To opt out of marketing

Email us with your request.


9. Security

We take reasonable precautions to protect your data, including encryption, secure servers, and fraud monitoring systems provided by Shopify.

However, no online transmission is 100% secure.


10. Changes to This Policy

We may update this policy at any time.

Changes take effect immediately when posted.


11. Contact Us

If you have questions about this Privacy Policy, contact us:

Up In Smoke Co. LLC 

19 8th Street South PMB 564 

Fargo, ND 58103 

Phone: (701) 707-9106

Email: contact@upinsmokeco.com